Privacy Policy

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Last updated: 20 April 2026

Your privacy and the protection of your personal data is of great importance to LeTugrance (hereinafter: “we”, “us”, or “LeTugrance”). During the processing of your personal data via our website (www.letugrance.com), we work in accordance with the requirements of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This means we:

• Clearly specify our purposes before we process personal data;
• Limit our collection of personal data to only the information needed for legitimate purposes;
• First ask for explicit permission to process your personal data in cases where your permission is required;
• Take appropriate security measures to protect your personal data and demand the same from parties who process data on our behalf;
• Respect your right to inspect, correct, or delete your personal data held by us.

1. For what purposes do we use your personal data?

LeTugrance is the party responsible for all data processing. Below, we indicate what information we obtain from you, why we do this, and how long it will be stored.

Contact and Inquiries 

You can contact us via our website, email, or telephone to discuss our art pieces, materials, or potential collaborations.

• Data: Name, email address, telephone number, and the content of your inquiry.
• Purpose: To respond to your request and maintain professional correspondence.
• Storage: Until your inquiry has been fully handled, or for the duration of our contractual relationship if you become a customer or partner.

Newsletters 

We send out digital updates regarding new collections, innovations in regenerative materials, and our upcoming events.

• Data: First name, last name, and email address.
• Basis: Your explicit prior consent.
• Storage: Until you unsubscribe from our services. An unsubscribe link is provided in every newsletter.

Catalogues and Material Samples 

For industry professionals, such as architects and designers, we provide digital lookbooks or physical material samples.

• Data: Name, company details, postal address, and email address.
• Purpose: To deliver the requested materials and verify professional inquiries.
• Storage: For the duration of our professional relationship or until you withdraw your consent.

Exhibitions and Events 

We participate in various international exhibitions. If you register to meet us at an exhibition stand or attend an event:

• Data: Name, contact details, and professional affiliation.
• Purpose: To organise meetings and manage follow-up communications.

2. Providing data to third parties

LeTugrance only shares your data with third parties when permitted under current legislation:

• IT Suppliers: Providers of website hosting and cloud services.
• Delivery Services: To facilitate the shipment of samples or art pieces.
• Marketing Services: Platforms used for managing newsletters.
• Legal Requirement: If required by law (for example, at the request of tax or law enforcement authorities).

3. Security

We take rigorous security measures to reduce the risk of misuse and unauthorised access to personal data. We utilise modern encryption and access control methods to ensure your information remains protected.

4. Cookies

Our website makes use of cookies—small files that help the site remember you and improve your browsing experience.

• Technical Cookies: Strictly necessary for the basic functionality of the website.
• Analytical Cookies (e.g., Google Analytics): Used to understand how visitors interact with our site so we can optimise our services. This data is anonymised.
• Marketing Cookies: Used to display relevant information regarding our exhibitions and collections.

You can disable cookies through your browser settings, though please note that some parts of our website may not function correctly as a result.

5. Your rights

Regarding your personal data, you have the following rights:

• Right of access: To see what data we hold about you.
• Right of rectification: To correct any inaccurate information.
• Right to be forgotten: To request the deletion of your data.
• Right to object: To oppose the use of your data for marketing purposes.
• Right to data portability: To receive your data in a digital format to transfer it to another service.

To exercise any of these rights, please contact us at info@letugrance.com. We will respond to your request within one month.

6. Changes to this Privacy Statement

We reserve the right to modify this statement. We recommend that you consult this page regularly to remain informed of any updates.

7. Contact details

If you have any questions regarding your privacy or this statement, please contact us:

LeTugrance London, United Kingdom 

Email: info@letugrance.com 

Website: www.letugrance.com

Maison LeTugrance respects the discretion of its partners and the integrity of their projects.